Covid-19 Updates

Good news – in line with the Government announced roadmap,  all parks are now open to owners and holidaymakers in all accommodation types including camping and touring. Please note that covid protocols remain in place at many facilities and amenities to keep our guests safe. We look forward to seeing you soon!  To view our Covid-19 FAQ’s please click here.

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Pure Leisure Group Coronavirus update 17th May 2021

Good news – in line with the Government announced roadmap all of our parks are now open to both Owners and Holidaymakers including camping and caravan touring with no onboard facilities.

The below FAQ’s have been updated in accordance with the latest government roadmap. For clarity, you can find more information on the following link – https://www.gov.uk/government/news/prime-minister-sets-out-roadmap-to-cautiously-ease-lockdown-restrictions 

Covid-19 FAQs – Holiday Home Owners

1. Can Holiday Home Owners come to Holiday Parks in England to use or visit their Holiday Home?

Holiday home owners can now travel to and stay over in their holiday home. Members of two households or bubbles, or 6 people, can stay together.

2. Can Holiday Home Owners come to Holiday Parks in Wales to use or visit their Holiday Home?

Trawsfynydd Leisure Village is now open to guests from both England and Wales.

3. Can I travel from England to visit my holiday home in Wales?

Holiday home owners can now travel to and stay over in their holiday home. Members of two households or bubbles, or 6 people, can stay together.

Covid-19 FAQs – Holidaymakers

1. When will the Holiday Parks be open for arrivals?

In line with the Government announced roadmap, all of our parks are now open to Holidaymakers in all accommodation types. Additional measures and cleaning routines are in operation and we ask that all guests please follow the procedures in place.

2. Can I make a booking now?

Yes, you can book holidays for the latter part of 2021 online using the following link www.pure-leisure.co.uk/holidays or by contacting our Holiday Reservation Team by telephone – 01524 781453.

3. If I book and lockdown measures are extended again can I change my Holiday dates?

We know that things are a little uncertain at the moment, but you can book with confidence thanks to the Pure Leisure Promise. If you need to change your booking, you can transfer your deposit and balance up to 10 days* prior to arrival. The Pure Leisure Promise is available on new bookings arriving from 2nd of December 2020 – 31st January 2022.  Terms and conditions apply, find out more here – www.pure-leisure.co.uk/offer/pure-leisure-promise/

4. What facilities will be open at the Holiday Park?

Leisure and hospitality facility re-opening varies across the parks and Covid procedures are in place at all, so we encourage you to check the park-specific pages of our website.  Below is a summary of some key venues with links for further details:

South Lakeland Leisure Village

Tydd St Giles

Fell End

  • Pure Leisure Club – pool open, booking required. The gym remains closed.
  • Bistro – open for dining in from 17th May.

Lowther

5. Will I have to stay in my Holiday Caravan or Lodge for the duration of my stay after the parks reopen?

You will be free to enjoy your stay at our Holiday Parks in self-contained accommodation provided that you observe the Government social distancing guidance that is in place at the time of your Holiday. You should also practice good hygiene and cleaning procedures just as you would at home. One-way systems may be used in some areas of the park to ensure social distancing can be complied with. For example, this may apply to dog walking areas and nature trails.

 

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    • Holiday Hire
      Camping and Touring

      Head office 01524 917311
    • Holiday Home sales
      and Ownership

      Contact us on01524 784290
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