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Leisure Assistant

South Lakeland Leisure Village
Negotiable / week

Job Purpose

To assist with the day to day operations of the Health & Fitness Centre and maintain the highest standards of guest care.

Key Responsibilities

  • Answering telephone calls and dealing with queries on reception from prospective/existing members.
  • To carry out reception and administration duties relation to the centre members, including bookings and membership enquiries.
  • To provide product and Company information to Customers to a high standard of level of competence.
  • To supervise the pool in a life guarding capacity when reaching 30 bathers.
  • To instruct members in the use of the fitness suite (supervised)
  • To ensure a high standard of cleanliness and excellent public image is maintained.
  • To undergo specific training as indicated by the Duty Manager and be required to attend water based training periodically.
  • Ensure health and safety standards are maintained and comply with all legislation, regulations and as directed by the Company.
  • Reporting any health and safety issues to the Duty Manager.
  • Effectively maintain hygiene levels of the facilities and maintenance of equipment to a recognised level of capability.
  • Dealing with member enquiries and complaints.
  • Liaising with other team members to ensure tasks are completed effectively.
  • Accept instructions from the Duty Manager in a correct and appropriate manner.
  • To undergo specific training as indicated by the Manager as and when required.
  • Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices.
  • Comply with company policies, rules and procedures at all times.
  • Any other duties as required by your line manager commensurate with your role.

Education / Experience


  • Experience in a similar role in a health/fitness club or local authority sports centre.
  • Excellent judgement, able to listen to members’ point of view/requirements and evaluate best option.
  • Good time management, is organised and creates a good impression, takes pride in quality of work and is always presentable.
  • Excellent communication skills, able to convey information clearly and accurately.


  • The right to work in the UK.
  • RLSS National Pool Lifeguard Qualification  or willing to work towards.
  • RSA/YMCA – Optional.
  • First Diploma/GMVQ in Sport or Health related course.
  • Experience in a similar role in a health/fitness club or local authority sports centre.

How to apply

To apply simply send your CV and covering letter via the contact form below.
Thank you for your interest in Pure Leisure Group and our job vacancies, if you do not hear from us within three weeks please consider your application unsuccessful on this occasion.