To check our availability for your selected dates or to book your stay please click here.

Camping and Touring – Check-in 2pm. Check out 12pm.

Camping Pods – Check-in 4pm. Check out 10am. If a pod is available before standard check-in time the park will happily check you in earlier for a small charge.

Hire Lodges/Statics Caravans– Check-in from 2pm dependent on category of accommodation. Check out 10am.

Balance payable less your deposit 60 days prior to arrival date. For bookings made 60 days prior to arrival or less, the full balance is payable at the time of booking. A payment reminder will not be sent. Failure to pay may mean your holiday will be canceled and your deposit lost.

We require a security deposit of £40 to be taken with a credit/debit card when checking in to our Pods and £100 when checking into Accommodation Hire. This will need to be taken on arrival to park through credit or debit card and will be refunded back to you within 10 working days of your departure. If for any reason you are not to be refunded the park will contact you to explain why. If after 10 days you haven’t heard from us and the money hasn’t been refunded, please contact the park directly for further information.

We accept all credit/debit cards excluding American Express. Please make cheques payable to Pure Leisure Group. PLEASE NOTE – We will not accept payment by cash on arrival.

All booking confirmations sent via Email or through the post are computer-generated and will not show some details of your booking eg. Infants, pets, awning, pup tents, pitch numbers, specific accommodation numbers etc.

If you find a cheaper price for a holiday offer from another Booking Agent please call our Bookings Team direct and we will match it for you.

We do not accept group bookings (3 or more) from single sex groups or groups under 21 years of age. Any booking subsequently found in breach of these conditions may, at our discretion, be removed from the park without any refunds.

All bedding, electricity and gas is included in the price of your stay. Extra bedding and pillows are also always available within the holiday home. Please note that while all bed linen is provided, bathing towels and tea towels are not. All our hire accommodation have televisions in the lounge area.

Bed linen is provided in all our hire accommodation. However, you will need to bring your own bath towels, tea towels, washing up items, toilet roll, consumables, toiletries and food etc…

Most of the accommodation on our parks is privately owned and rented out either through us or privately. We have select lodges and glamping pods which offer hot tubs.

Should you have younger children within your party; cots and highchairs available for hire for a small extra charge. £7 per item for a short break and £14 per item for a week. Please book at the time of booking your stay.

Our staff endeavor to ensure every customer need is catered for during your stay with us. If you have any special requirements or requests please do not hesitate to discuss with our Reservations Team. Wherever possible, we will try to meet your needs to ensure your stay with us is an experience you will want to repeat.

Because we know how attached some of our guests are to their pets, we welcome well-behaved dogs at all our parks in a small number of selected caravans, lodges and pods. All camping and touring guests are permitted to bringing pets. Max. 2 dogs per booking where permissible. Make sure you tell our friendly Reservations Team that you require a pet friendly unit or select your requirement when booking online. Charges apply – Camping, Touring and Pods £4 per pet per night, Accommodation £35 per pet for a short break and £45 per pet for a week.

Access to our leisure facilities at Fell End Holiday Park, South Lakeland Leisure Village and Tydd St Giles Golf & Country Club are chargeable. Don’t forget to order your leisure passes at the time of booking to get our advanced discount rates. Passes purchased on/after arrival will be higher.

For cancellation cover to be valid an appropriate fee of £16.00 per lodge per week or £10 part week must be paid at the time of initial booking. Cancellation cover for camping and touring is £10 per stay. The available funds of the scheme will absolve you from any outstanding liability and ensure the return of all monies paid (excluding the cancellation protection fee) if you have to cancel in advance due to illness, accident, death or maternity of any member of your party, or jury service or unemployment by redundancy, of the person who made the booking.

In the event of a cancellation please advise in writing as soon as possible. Satisfactory evidence of the authenticity of the claim is, of course, required (see conditions 4). Moving holiday dates or refunds will not be considered unless cancellation protection has been paid. The company reserves the right to charge up to £10.00 for each amendment to your booking.

You should have received this information as part of your booking confirmation, if you haven’t received this please call us on 01524 917311 to confirm your email address.

Yes, we accept day fishing at:
Bowland Lakes Leisure Village
Borwick Lakes development at South Lakeland Leisure Village

You’re welcome to bring a BBQ with you as long as this is raised off the floor at all times. Open fires, pits, and lanterns however are not permitted at any parks.

Our menus, opening times, contact details and any existing procedures can be found on the links below:

Woodland Edge at Fell End Holiday Park
Waters Edge at South Lakeland Leisure Village
Spikes Bar and Cafe Revive at Tydd St Giles Golf and Country Club
The Squirrel Inn at Lowther Holiday Park

Yes, for those parks with touring and camping facilities our toilet and shower blocks are now open.

Operating under Covid-19 procedures you cannot purchase leisure passes with your booking, you will be able to purchase these as well as book your leisure slots upon arrival at the park.
Please find park specific policies and procedures below:

South Lakeland Leisure Village
Tydd St Giles Golf and Country Club
Fell End Holiday Park

You can find a full breakdown of our current measures HERE.