Receptionist Vacancy - Cockerham Sands - Pure Leisure
Ownership Holidays

Receptionist Vacancy Cockerham Sands

Job Purpose

To provide a greeting, welcoming and directing customers and appropriately. Answering and forwarding calls and providing administrative support

Key Responsibilities / Duties:

  • Front of house checking in / out of our guests, creating great holiday memories for families
  • Liaising with park teams, to provide the best holiday experience for our guests
  • Dealing with enquiries from internal and external customers
  • Reception duties, resolving guest queries and answering the telephone and online enquiries
  • Ensuring all paperwork is managed and organised well
  • Actively promoting future stays for current holidaymakers, ensuring you are aware of offers that are available to them
  • Cash handling
  • Processing payments
  • To undergo specific training as indicated by the Manager as and when required
  • Take all reasonable steps to protect the health, safety and welfare of all employees, patrons and visitors, by promoting safe working practices
  • Comply with company policies, rules and procedures at all times

Any other duties as required by your line manager commensurate with your role

Skills required:

• An excellent telephone manner
• Good time management – multitasking
• Great customer service and organisational skills
• Computer literate
• A friendly and approachable personality
• Dependability

Education / Experience:

• The right to work in the UK
• Previous experience in a similar environment would be a distinct advantage.

 

This role profile is intended to identify key responsibilities only.  It is a guide to the nature and main duties of the job and is not intended as a wholly comprehensive or permanent schedule.  The order in which duties and responsibilities are listed is not significant.

Receptionist Vacancy – Cockerham Sands

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